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Current Promotions
Free UK Standard Delivery when you spend over £75
News Flash! UK Standard Delivery now only £3.99
We've listened to your feedback and we’ve taken action. Our new delivery partner will not only be cheaper but offer a better service too.
Was £4.95…NOW £3.99
And remember you can still return items to store for free and check out what ‘s new!*
*Please check T&C’s for orders paid via Paypal
We ship orders throughout the UK and Europe:
UK Mainland, Republic of Ireland, Northern Ireland, Channel Islands, Scottish Highlands, Isle of Man, Austria, Belgium, France, Germany, Luxembourg, Netherlands, Italy, Slovakia, Spain, Denmark, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Greece, Norway & Switzerland.
See below for information on delivery methods, costs and delivery times.
| DESTINATION | METHOD | COST | DELIVERED |
| UK | EXPRESS (UK Mainland only) - Hermes |
£9.99 | NEXT DAY (When ordered before noon Monday-Thursday) A signature will be required on delivery. |
| STANDARD - Hermes |
£3.99 | 3-4 DAYS (Monday-Saturday) |
| DESTINATION | METHOD | COST | DELIVERED |
| FRANCE | |||
| STANDARD - DPD |
£3.99 | 3-4 DAYS (Monday-Saturday) |
GERMANY |
| STANDARD - Hermes |
£3.99 | 3-4 DAYS (Monday-Saturday) |
Extra Information
- We DO NOT ship orders on Saturday, Sunday, or Bank Holidays.
- We do not ship to P.O Box or BFPO addresses.
- Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
Shipping to Europe
We use DPD to ship all our orders to Europe.
| DESTINATION | METHOD | COST | DELIVERED |
| EIRE Republic of Ireland |
DPD | £8.95 | 2-3 Business days |
| ZONE 1 Austria, Belgium, Luxembourg, Netherlands |
£10.95 | 2-3 Business days | |
| ZONE 2 Italy, Slovakia, Spain |
£12.95 | 3-4 Business days | |
| ZONE 3 Denmark, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden |
£15.95 | 4-5 Business days | |
| ZONE 4 Greece |
£30 | 6+ Business days | |
| Other Norway, Switzerland |
£39.95 | 6+ Business days |
Extra Information:
- There is NO Express delivery option available to any of the above European destinations.
- Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
- We do not ship to P.O Box addresses.
- Please be aware that customers are responsible for payment of any local customs duties.
Unfortunately we are currently unable to dispatch orders to any international location outside of Europe, or to any BFPO address.
Yes you can.
You will find a link to track your order status on the dispatch confirmation email you receive.
Alternatively, you can visit the following sites to track your order.
- UK STANDARD DELIVERY - Hermes
- UK EXPRESS DELIVERY - Hermes
- GERMAN DELIVERY - Hermes
- EUROPEAN DELIVERY - DPD
If you are having trouble tracking your order, you can contact us via:
Email: UrbanEuropeCS@urbanout.com
Telephone: +44 (0) 845 330 1288 (7 Days a week 9am - 2am)
